Terms and ConditionsEffective Date: 05.06.2025
Company Name: Chandra Digital Kart
Registered Office: Kolkata, India
Welcome to Chandra Digital Kart. By accessing our website, purchasing our services, or engaging in any business with us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Scope of Services
We provide digital marketing services including but not limited to:
- Search Engine Optimization (SEO)
- Social Media Marketing and Management
- Pay-Per-Click (PPC) Advertising
- Content Creation and Marketing
- Branding and Design Services
- Email Marketing
- Web Development and Maintenance
The exact scope of work will be outlined in a written proposal, quotation, or service agreement shared with the client.
2. Engagement & Payment Terms
- Services commence only after acceptance of the quotation and receipt of the initial payment or advance (as specified in the agreement).
- All invoices must be paid within the stipulated timeline mentioned in the invoice or contract.
- Late payments may incur a penalty or interest charge as per company policy.
- All payments are non-refundable once the service has commenced, except where expressly stated otherwise.
3. Client Responsibilities
- The client must provide all necessary access credentials, materials, and approvals required for executing campaigns.
- Any delay in providing information or feedback may affect delivery timelines.
- The client must ensure that all content, images, or materials provided do not infringe upon any third-party rights.
4. Performance & Deliverables
- While we strive to achieve the best possible outcomes, Chandra Digital Kart does not guarantee specific results (such as website ranking or sales increase), as digital performance depends on multiple external factors.
- Deliverables and timelines will be clearly defined in the project proposal or contract.
5. Intellectual Property
- All creative materials, designs, and campaign assets produced by Chandra Digital Kart remain the agency’s property until full payment is received.
- Upon full payment, ownership of final approved materials will transfer to the client, unless otherwise stated.
- The agency reserves the right to showcase completed projects in its portfolio and marketing materials.
6. Confidentiality
Both parties agree to maintain confidentiality regarding proprietary or sensitive business information shared during the project.Confidential information will not be disclosed to any third party without prior written consent.
7. Third-Party Services
- Some campaigns may involve third-party tools or advertising platforms (Google, Meta, etc.).
- Chandra Digital Kart is not liable for any issues, downtime, or changes in policies of such third-party platforms.
- Any additional costs (e.g., ad spend, domain, hosting) shall be borne by the client unless agreed otherwise.
8. Termination
- Either party may terminate the agreement by giving a written notice of 7 days.
- Upon termination, all outstanding payments for services rendered must be settled immediately.
- No refund will be issued for work already completed or services already delivered.
9. Limitation of Liability
Chandra Digital Kart shall not be held liable for any loss of data, revenue, or profits arising from the use of its services.The total liability of the agency shall not exceed the total fees paid by the client for the specific project.
10. Dispute Resolution & Jurisdiction
Any disputes arising out of these Terms and Conditions shall be subject to the jurisdiction of the courts located in [Kolkata, India].All disputes shall be settled amicably before pursuing legal action.
11. Amendments
Chandra Digital Kart reserves the right to update or modify these Terms and Conditions at any time.The updated version will be effective immediately upon posting on our website.
12. Contact Information
For any queries or concerns regarding these Terms, please contact:
Email:
suvalagna.chandra@outlook.com Phone: 9874717676
Address: 21 Camac St. Bell House 9th Floor. Kolkata - 700094
